If the "page.faq" template does not appear in the Template select box.
That means our theme is currently a draft theme, and your current
live theme does not contain this template. Don't worry, just add
this template file with empty content in your current live theme
and that does not affect your current live theme. Go to Online store,
click Actions > Edit code of the current live theme. Click Add a new template.
A popup should appear. Choose "page" in the select box, and enter faq
into the text box, then click the Create template button.
A new template will be created, just remove all content of this template
and then click the Save button